Leisure Facilities Remain Temporarily Closed.

In response to the Government announcement on 9 July, we will shortly be able to review the detailed guidance about the conditions that operators must be able to meet to allow sites to open.

We will update you here on our website and on our social media channels - so please keep in touch for updates.

 

 

Members:  You don't need to do anything at this time, your membership is now frozen and we will not collect any payments until we are back open. 

Please see our frequently asked questions below for further details. 

Stay safe, stay active, look after yourself and support each other.   Please share your exercise stories with us on our social media platforms so we can see how you are keeping active!

When we are able to open once again, we do expect to work in accordance with distancing and other such considerations, which will mean a number of changes to the way we work.  This will also mean changes for the way you visit and particpate in your leisure activities with us as well.  We will keep in touch with updates here on our website but also on our social media platforms. 

When our centres can reopen, we will provide you with the information about how we can all return and the changes being implemented to keep us all safe.  

From us all at Teignbridge Leisure - we very much appreciate your support, it means a lot to us.  

FAQ's

Common sense measures you can take against infectious illnesses include:

  • Regularly washing hands with soap and water
  • ​Cleaning all exercise equipment before and after use, please
  • Using hand sanitiser gel if soap and water is unavailable
  • Covering your mouth with a tissue or sleeve (not your hand) when you sneeze / cough
  • Disposing of used tissues and washing hands immediately
  • Avoid close contact with people who are unwell
  • Stay at home if you're feeling unwell

Please ensure your contact details are up to date on our system.  To double check, please log into your online account and update accordingly so we can keep you informed.

Website:

Please refer to this web page for all updates.

Social Media:

Social Media will be used to update key information regarding our opening times and programming if changes are to appear.

Dawlish Leisure Centre

Newton Abbot Leisure Centre

Broadmeadow Sports Centre

Email:

You will receive an email if we close our centres.  

Please note: Please ensure your marketing preferences are enabled to receive email communication. Please log into your online account and update accordingly.

4. Facilities may become unavailable, e.g. due to adverse weather or planned maintenance etc. These will be advertised prior to closure where possible, and you will be encouraged to use our alternative facilities. Refunds will not be made if other facilities are available unless the closure exceeds a 2-week period.

Please refer to our full terms and conditions

Yes, we care about your health & wellbeing, so we wish to accommodate requests at this unprecedented time.  Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with the following details: 

Email subject: TDC Leisure Freeze your name DOB and membership card number. 

Our Administration team will pick up and freeze for 1 month (extensions to the 1 month to be applied dependant on the situation) 

Please note: If you do not get a confirmation email from us within 48 hours, please resend email (Please ensure the email address is spelt correctly - do not miss out the 's' on memberships!) 

Direct debits will not be collected until centre reopen. 

You don't need to do anything at this time, we will not collect your direct debit payment.

Updated: 20.04.2020 

We will automatically calculate the period of closure and add to the end of the annual membership.

There is no need for you to contact us regarding this. 

We will either refund the booking at your request or add a credit note to your account for future use.

Please note: Credit notes are valid for 12 months.

Update 20.03.2020: Due to the announcement at 5pm today from central government to close all our leisure centres, our teams will contact you next week. We will credit or refund your pre-paid activities.  

We are suspending lessons for now so will contact you about re-enrolling to our lessons when we will be able reinstate the Learn to Swim programme.

Our holiday activities are cancelled until further notice.

For a credit note, please email your centre of booking:

Newton Abbot Leisure Centre: This email address is being protected from spambots. You need JavaScript enabled to view it.

Dawlish Leisure Centre: This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

Update 20.03.2020: Due to the announcement at 5pm today from central government to close all our leisure centres, our teams will contact you next week. We will credit or refund your pre-paid activities.

 

We will credit your account. You can use this credit for your next set of swim lessons or any of our pay as you go activities. You don't need to do anything at this time. 

Due to the announcement at 5pm today from central government to close all our leisure centres, our teams will contact you next week. We will credit or refund your pre-paid activities. 

All exercise classes are cancelled until further notice. 

We care about your health & wellbeing, so we wish to accommodate requests at this unprecedented time.  Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with the following details: 

Email subject: TDC Leisure Temporary your name DOB and membership card number. 

Our Administration team will pick up and amend your membership.

Please note: If you do not get a confirmation email from us within 48 hours, please resend email (Please ensure the email address is spelt correctly - do not miss out the 's' on memberships!) 

We care about your health & wellbeing, so we wish to accommodate requests at this unprecedented time.  Please renew as normal (at reception or online) and email This email address is being protected from spambots. You need JavaScript enabled to view it. with the following details: 

Email subject: TDC Leisure New Annual your name DOB and membership card number. 

Our Administration team will pick up add to the end of the new annual membership.

Please note: If you do not get a confirmation email from us within 48 hours, please resend email (Please ensure the email address is spelt correctly - do not miss out the 's' on memberships!) 

We will work with our instructors (where possible) who are offering online classes and sign-post links to alternative ideas to keep you active.

Please see our web-page for more information!